The agreement that governs your use of Klinkara DOP Agent App & Mobile App. Please read carefully.
Welcome to Klinkara Software Solutions. These Terms & Conditions ("Terms", "Agreement") govern your access to and use of the Klinkara DOP Agent App, Mobile App, and any related services (collectively, the "Service") provided by Klinkara Software Solutions ("Company", "we", "us", or "our").
By purchasing, downloading, installing, activating, or using the Service, you agree to be bound by these Terms. If you do not agree to any part of these Terms, please do not purchase, download, install, or use the Service.
Upon purchase and activation, the Company grants You a non-exclusive, non-transferable, revocable license to use the Software for Your personal or business use as a Postal RD Agent. This license is granted for the lifetime of the product, subject to Your compliance with these Terms.
You may:
You may NOT:
By purchasing the Software, You agree to pay the applicable fees as displayed on our website or as quoted by our sales team. All payments must be made through approved payment methods. Once payment is received and confirmed, Your License Key will be issued and the Software will be activated.
All prices are in Indian Rupees (INR) unless otherwise stated. Taxes, if applicable, will be added to the purchase price at checkout. The Company reserves the right to change pricing at any time, but any changes will not affect customers who have already purchased the Software.
Our refund and cancellation policy is governed by our separate Cancellation & Refund Policy. In summary: cancellations and refunds will not be given once the software has been activated. Please review that policy carefully before making a purchase.
The Company is committed to continuously improving the Software. We will release updates, patches, and new features periodically at no additional cost to existing customers. Updates will be delivered through the app's built-in update mechanism or via download links provided by our support team.
The Company is not responsible for any compatibility issues that may arise due to changes in the DOP portal, operating system updates, or third-party dependencies. However, we will make reasonable efforts to release compatibility updates in a timely manner.
As a condition of using the Service, You agree to:
Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect Your personal information. The Software stores Your customer and business data locally on Your device by default. The Company does not have access to Your customer data unless You explicitly choose to share it for support purposes.
You are solely responsible for ensuring that Your use of customer data complies with all applicable data protection laws, including any consent requirements from Your customers.
The Software, including all content, features, code, design, graphics, logos, and trademarks, is the exclusive property of Klinkara Software Solutions and is protected by Indian and international copyright, trademark, and intellectual property laws. No part of the Software may be copied, reproduced, distributed, or used in any manner not expressly permitted by these Terms.
"Klinkara", "Klinkara Software Solutions", the Klinkara logo, and all related marks are trademarks of the Company. You may not use any Company trademark without prior written consent.
The Software is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. The Company does not warrant that the Software will be error-free, uninterrupted, or completely compatible with all systems, browsers, or DOP portal changes.
You use the Software at Your own risk. The Company is not liable for any loss of data, business interruption, or any other damages resulting from Your use of or inability to use the Software.
To the maximum extent permitted by applicable law, in no event shall Klinkara Software Solutions, its directors, employees, partners, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, business, or goodwill, arising out of or related to Your use of the Service.
The total liability of the Company for any claim arising out of or related to these Terms or the Service shall not exceed the amount You paid to the Company for the Software.
You agree to indemnify, defend, and hold harmless Klinkara Software Solutions, its directors, employees, and affiliates from and against any claims, liabilities, damages, losses, or expenses (including reasonable attorney's fees) arising out of or in connection with:
Klinkara Software Solutions is an independent software provider. The Software is designed to assist Postal RD Agents in managing their business operations. The Company is not affiliated with, endorsed by, sponsored by, or partnered with the Department of Posts (DOP), India Post, the Government of India, or any postal authority. All DOP trademarks, logos, and references belong to their respective owners.
The Software interacts with the DOP portal to facilitate lot creation, account management, and other workflows, but the Company does not control the DOP portal and is not responsible for any downtime, changes, or restrictions imposed by DOP.
The Company may terminate or suspend Your license and access to the Service immediately, without prior notice, if You:
Upon termination, You must immediately cease use of the Software and destroy all copies in Your possession. The Company reserves the right to deactivate Your License Key remotely in the event of termination for cause.
The Company reserves the right to modify or update these Terms at any time. Any changes will be posted on this page with an updated "Last updated" date. Your continued use of the Software after the changes become effective constitutes Your acceptance of the revised Terms. If You do not agree to the revised Terms, You must stop using the Software.
These Terms shall be governed by and construed in accordance with the laws of the Republic of India, without regard to its conflict of law provisions. Any disputes arising out of or related to these Terms or the Service shall be subject to the exclusive jurisdiction of the courts located in Andhra Pradesh, India.
If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
These Terms, together with the Privacy Policy and Cancellation & Refund Policy, constitute the entire agreement between You and Klinkara Software Solutions with respect to the Service and supersede all prior or contemporaneous understandings, communications, and agreements, whether written or oral.
If you have any questions, concerns, or requests regarding these Terms & Conditions, please contact us:
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